🔄 Return & Exchange Policy
Clear, fair, and mobile-friendly — designed for easy reading.
（透明公正的退換貨與售後條款）
📦 Returns｜退貨政策
Accepted within 8 calendar days of receipt only for:
- Incorrect size shipped by us（本門市寄錯尺寸）
- Size discrepancy vs description（尺寸與描述明顯不符）
- Quality defects or flaws（商品嚴重品質瑕疵）
🔒 Security tag must be intact:
Do not remove or damage the one-time-use tag. Returns NOT accepted if tag is broken or removed.
（防偽扣環須保持完整未拆剪；若扣環已損壞或剪除，恕不接受退貨。）
✉️ Request refund: info@blingjewellery.hk
🔄 Exchanges｜換貨政策
Allowed within 8 calendar days of receipt only for:
- Incorrect size shipped by us（寄錯尺寸）
- Size discrepancy vs description（尺寸不符）
- Quality defects or flaws（商品瑕疵）
📌 Exchange limit: Same style and color only.（僅限更換同款式及同顏色商品）
✉️ Request exchange: info@blingjewellery.hk
🛠️ After-Sales Service｜售後維修服務
Lifetime Free Repairs｜終身免費基礎維修
All items include lifetime free basic repairs for manufacturing issues.
（所有商品均享有製造缺陷的終身免費基礎維修。）
🛠️ Accidental/Man-made Damage:
Free labor for manufacturing issues. Fair quote sent for material replacement in accidental damage.
（非製造缺陷或人為損壞更換配件，工費免費，僅收取實惠的材料成本費，並於維修前報價。）
🚚 Shipping & Taxes｜運費與稅金說明
• Standard Policy: Customer pays both outbound & return shipping + taxes for returns, exchanges, or repairs.
（一般情況下，退換貨及維修產生的來回運費與關稅需由顧客自理。）
• Wrong Item/Defects: If we shipped the wrong style or size, we cover all shipping & taxes.
（若因本門市寄錯款式或尺寸，相關來回運費與關稅將由我們全額負擔。）
🏬 Physical Store Purchases: Purchases made in physical store are not eligible for return/exchange.
（實體門市現場購買之商品，恕不適用退換貨政策。）
✅ 8-day Window: Request within 8 calendar days of receipt.
✅ Wrong Item? We pay all shipping costs.
✅ Lifetime Repairs: Free labor for basic maintenance.
❌ Security Tag Required: No returns/exchanges without intact security tag.
© Bling Jewellery — Wear your vibe.
