🔄 Return & Exchange Policy

Clear, fair, and mobile-friendly — designed for easy reading.

📦

Returns

8 calendar days

Accepted within 8 days of receipt only for:

  • Incorrect size shipped by us
  • Size discrepancy vs description
  • Quality defects or flaws
🔒 Security tag must be intact
Do not remove or damage the one-time-use tag. Returns not accepted if tag is broken/removed.

🔄

Exchanges

same style & color

Allowed within 8 days of receipt only for:

  • Incorrect size shipped by us
  • Size discrepancy vs description
  • Quality defects or flaws

📌 Exchange limit: same style and color only.

🔒 Security tag required
Exchanges refused if security tag is damaged or missing.

🔧

After‑Sales Service

Lifetime Free Repairs

All items include Lifetime Free Repairs.

For accidental/man-made damage, email us for a quote.

🛠️ Free for manufacturing issues. Fair quote for accidental damage.

🚚

Shipping & Taxes

  • Customer pays both outbound & return shipping + taxes for returns, exchanges, repairs.
  • If we shipped wrong style/size → we cover all shipping & taxes.
🏬 Store orders: Purchases made in physical store are not eligible for return/exchange.

✅ 8-day window
✅ Wrong item? We pay shipping
✅ Lifetime free repairs
❌ No returns without security tag