📦 Shipping & Delivery

⏳ Custom Order Production Time｜訂製時間

After placing an order (excluding the day of ordering), custom order production time is approximately 3–5 weeks to ship (excludes public holidays).
We craft each piece just for you — thank you for your patience!

（下單後（不含下單當日），客製化商品製作期約為 3–5 週 發貨（不含公眾假期）。我們為您精心單獨打造，感謝您的耐心等待！）

🇭🇰 Hong Kong（香港）: 1 – 2 Business Days
🇲🇴 Macau（澳門）: 1 – 3 Business Days
🇨🇳 Mainland China（中國內地）: 2 – 7 Business Days
🇹🇼 Taiwan（台灣）: 2 – 5 Business Days
🇯🇵 Japan（日本）: 2 – 5 Business Days
🇰🇷 South Korea（韓國）: 2 – 5 Business Days
🇸🇬 Singapore（新加坡）: 3 – 7 Business Days
🇹🇭 Thailand（泰國）: 3 – 7 Business Days
🇺🇸 United States（美國）: 3 – 6 Business Days
🇬🇧 United Kingdom（英國）: 3 – 6 Business Days
🇨🇦 Canada（加拿大）: 3 – 7 Business Days
🇦🇺 Australia（澳洲）: 3 – 7 Business Days
🇳🇿 New Zealand（紐西蘭）: 3 – 7 Business Days
🌐 Other Countries（其他國家）: 3 – 8 Business Days

📅 Holiday & Force Majeure Notice｜節假日及不可抗力聲明

Shipping may be delayed during festive holidays due to increased order volume or force majeure events such as natural disasters.
（節假日期間物流繁忙或遇到不可抗力因素（如天災），配送時間可能會有所延遲。）

⏱️ Delivery Estimates Disclaimer｜預計時間免責聲明

Delivery times displayed on the website are an estimate and we do our best to achieve these. Actual times may vary by shipping method and local customs.
（網站顯示的配送時間為預估時間，實際抵達時間可能因物流方式及當地海關清關速度而有所差異。）

📍 Delivery Responsibility｜配送責任範圍

Our company arranges delivery to the address specified by the customer. However, we are not responsible for any damage or loss incurred during delivery or due to wrong info provided.
（我們將依顧客提供的地址安排寄送，請務必填寫正確資料。）

Customs & Import Fees

Please be aware that you will need to cover the costs of duties and taxes, which depend on your order amount and local customs policy. If sales tax doesn’t apply in the destination country, no taxes apply to your purchase.
（請注意，跨國寄送可能產生海關關稅或進口稅，相關費用須由收件人自行承擔，金額取決於目的地國家之海關政策。）

Tax Refusal & Re-shipment Policy｜拒付關稅與退件說明

If you refuse to pay taxes, your parcel may be held in customs or returned to us. You will be charged an additional shipping fee if we re-send the parcel. In a worst-case scenario, parcels may be confiscated by local customs.
（若因拒付關稅導致包裹退回，重寄需要額外收取運費；若包裹被當地海關沒收，後果需由買家自行承擔。）

📌 Important Note for International Orders:
By placing an order, you agree to our shipping policy. All shipping terms are subject to update.

如有任何問題，歡迎隨時聯絡我們的客服團隊。